:root {
  --bg: #f5f7f4;
  --surface: #ffffff;
  --surface-muted: #eef3ef;
  --ink: #18221f;
  --muted: #66736d;
  --line: #dfe7e2;
  --green: #1f7a4d;
  --green-dark: #125536;
  --blue: #236b8e;
  --amber: #b87212;
  --red: #b43a3a;
  --shadow: 0 18px 45px rgba(27, 47, 39, 0.08);
}

* {
  box-sizing: border-box;
}

[hidden] {
  display: none !important;
}

body {
  margin: 0;
  font-family: Inter, "Segoe UI", Arial, sans-serif;
  color: var(--ink);
  background: var(--bg);
}

button,
input,
select,
textarea {
  font: inherit;
}

button {
  cursor: pointer;
}

.app-shell {
  display: grid;
  grid-template-columns: 280px 1fr;
  min-height: 100vh;
}

.sidebar {
  position: sticky;
  top: 0;
  height: 100vh;
  padding: 24px;
  background: #17382b;
  color: #f7fbf8;
  display: flex;
  flex-direction: column;
  gap: 28px;
}

.brand {
  display: flex;
  align-items: center;
  gap: 12px;
}

.brand-mark {
  width: 52px;
  height: 52px;
  display: grid;
  place-items: center;
  border-radius: 8px;
  background: #f5c15d;
  color: #17382b;
  font-weight: 800;
}

.brand strong,
.brand span {
  display: block;
}

.brand span,
.help-card span,
.help-card a {
  color: rgba(255, 255, 255, 0.72);
  font-size: 0.9rem;
}

.nav-list {
  display: grid;
  gap: 8px;
}

.nav-item {
  width: 100%;
  border: 0;
  border-radius: 8px;
  padding: 13px 14px;
  background: transparent;
  color: rgba(255, 255, 255, 0.78);
  text-align: left;
  display: flex;
  align-items: center;
  gap: 10px;
}

.nav-icon,
.nav-fallback {
  width: 22px;
  min-width: 22px;
  height: 22px;
  display: inline-grid;
  place-items: center;
  object-fit: contain;
}

.nav-fallback {
  text-align: center;
  font-weight: 700;
}

.nav-item:hover,
.nav-item.active {
  background: rgba(255, 255, 255, 0.12);
  color: #ffffff;
}

.help-card {
  margin-top: auto;
  padding: 16px;
  border: 1px solid rgba(255, 255, 255, 0.16);
  border-radius: 8px;
}

.help-card strong,
.help-card a {
  display: block;
  margin-top: 6px;
}

.help-card a {
  text-decoration: none;
}

.content {
  padding: 28px;
}

.topbar {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 18px;
  margin-bottom: 24px;
}

.topbar h1 {
  margin: 4px 0 0;
  font-size: clamp(1.7rem, 3vw, 2.8rem);
  letter-spacing: 0;
}

.eyebrow {
  margin: 0;
  color: var(--green);
  font-weight: 750;
  text-transform: uppercase;
  font-size: 0.75rem;
}

.topbar-actions,
.hero-actions {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
}

.user-chip {
  min-height: 42px;
  display: inline-flex;
  align-items: center;
  max-width: 260px;
  padding: 0 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  color: var(--muted);
  font-size: 0.9rem;
  font-weight: 700;
  cursor: pointer;
}

.user-chip.authenticated {
  color: var(--green-dark);
  background: #dbefe3;
}

.primary-action,
.secondary-action,
.text-button,
.icon-button {
  border-radius: 8px;
  min-height: 42px;
  border: 1px solid transparent;
  padding: 0 16px;
  font-weight: 700;
}

.primary-action {
  background: var(--green);
  color: #ffffff;
}

.primary-action:hover {
  background: var(--green-dark);
}

.secondary-action {
  background: var(--surface);
  color: var(--green-dark);
  border-color: var(--line);
}

.text-button {
  background: transparent;
  color: var(--green);
}

.icon-button {
  width: 42px;
  padding: 0;
  background: var(--surface);
  border-color: var(--line);
}

.view {
  display: none;
}

.view.active {
  display: block;
}

.hero-band {
  display: grid;
  grid-template-columns: minmax(0, 1.35fr) minmax(280px, 0.65fr);
  gap: 24px;
  align-items: stretch;
  padding: 34px;
  border-radius: 8px;
  background:
    linear-gradient(120deg, rgba(31, 122, 77, 0.94), rgba(35, 107, 142, 0.92)),
    url("https://images.unsplash.com/photo-1441974231531-c6227db76b6e?auto=format&fit=crop&w=1600&q=70") center/cover;
  color: #ffffff;
  box-shadow: var(--shadow);
}

.hero-band .eyebrow {
  color: #f5c15d;
}

.hero-band h2 {
  margin: 10px 0 14px;
  max-width: 780px;
  font-size: clamp(2rem, 4vw, 4rem);
  line-height: 1.02;
  letter-spacing: 0;
}

.hero-band p {
  max-width: 660px;
  color: rgba(255, 255, 255, 0.86);
  font-size: 1.04rem;
}

.status-panel {
  display: grid;
  gap: 12px;
}

.status-panel div {
  padding: 18px;
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.14);
  border: 1px solid rgba(255, 255, 255, 0.22);
}

.status-panel span,
.status-panel strong {
  display: block;
}

.status-panel strong {
  margin-top: 8px;
  font-size: 2rem;
}

.section-header {
  margin: 30px 0 16px;
}

.section-header h2,
.panel h2 {
  margin: 0;
  font-size: 1.25rem;
  letter-spacing: 0;
}

.section-header p {
  margin: 6px 0 0;
  color: var(--muted);
}

.quick-grid,
.service-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 14px;
}

.quick-card,
.service-card,
.panel {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  box-shadow: var(--shadow);
}

.quick-card,
.service-card {
  padding: 18px;
}

.quick-card span,
.service-card span {
  display: inline-grid;
  place-items: center;
  width: 38px;
  height: 38px;
  border-radius: 8px;
  background: var(--surface-muted);
  color: var(--green);
  font-weight: 800;
}

.quick-card h3,
.service-card h3 {
  margin: 14px 0 8px;
  font-size: 1rem;
}

.quick-card p,
.service-card p,
.notice p,
.steps,
.timeline,
.workflow {
  color: var(--muted);
}

.quick-card button {
  border: 0;
  background: transparent;
  padding: 0;
  color: var(--green);
  font-weight: 800;
}

.two-column,
.form-layout,
.admin-layout,
.announcements-layout {
  display: grid;
  grid-template-columns: minmax(0, 1.35fr) minmax(280px, 0.65fr);
  gap: 18px;
  margin-top: 18px;
}

.announcements-layout {
  grid-template-columns: 1fr;
}

.admin-layout.locked {
  display: none;
}

.login-panel {
  display: none;
  grid-template-columns: minmax(0, 0.8fr) minmax(280px, 0.8fr) minmax(220px, 0.6fr);
  gap: 18px;
  align-items: start;
}

.account-band {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 18px;
  align-items: center;
  margin: 0 0 20px;
  padding: 20px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface);
  box-shadow: var(--shadow);
}

.account-band h2 {
  margin: 0;
}

.account-band p {
  color: var(--muted);
  margin: 6px 0 0;
}

.login-panel.active {
  display: grid;
}

.login-panel p {
  color: var(--muted);
  margin-bottom: 0;
}

.login-form {
  display: grid;
  gap: 12px;
}

.panel {
  padding: 20px;
}

.panel-heading {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 16px;
}

.notice-list {
  display: grid;
  gap: 12px;
}

.notice {
  padding: 14px;
  border-radius: 8px;
  background: var(--surface-muted);
}

.notice strong,
.notice p {
  display: block;
  margin: 0;
}

.notice p {
  margin-top: 4px;
}

.field {
  display: grid;
  gap: 7px;
}

.field span {
  color: var(--muted);
  font-size: 0.9rem;
  font-weight: 700;
}

.field input,
.field select,
.field textarea,
.compact-select {
  width: 100%;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #ffffff;
  color: var(--ink);
  padding: 11px 12px;
}

.full {
  width: 100%;
  margin-top: 14px;
}

.timeline {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 8px;
  margin-top: 18px;
}

.timeline div {
  padding: 10px;
  text-align: center;
  border-radius: 8px;
  background: var(--surface-muted);
  font-size: 0.86rem;
  font-weight: 700;
}

.timeline .done {
  color: var(--green-dark);
  background: #dbefe3;
}

.form-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}

.wide {
  grid-column: 1 / -1;
}

.check-row {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  margin: 18px 0;
  color: var(--muted);
}

.steps {
  display: grid;
  gap: 12px;
  padding-left: 22px;
}

.dynamic-fields,
.requirements {
  display: grid;
  gap: 12px;
}

.requirements {
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface-muted);
  color: var(--muted);
}

.requirements strong,
.requirements a {
  display: block;
}

.requirements ul {
  margin: 8px 0 0;
  padding-left: 18px;
}

.slot-list,
.workflow {
  display: grid;
  gap: 10px;
  margin-top: 14px;
}

.slot-list button,
.workflow span {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface-muted);
  padding: 12px;
  text-align: left;
  color: var(--ink);
}

.service-card ul {
  margin: 14px 0 0;
  padding-left: 19px;
  color: var(--muted);
}

.table-wrap {
  overflow-x: auto;
}

table {
  width: 100%;
  border-collapse: collapse;
  min-width: 820px;
}

th,
td {
  padding: 13px 10px;
  text-align: left;
  border-bottom: 1px solid var(--line);
  white-space: nowrap;
}

th {
  color: var(--muted);
  font-size: 0.85rem;
}

.badge {
  display: inline-flex;
  align-items: center;
  min-height: 28px;
  padding: 0 10px;
  border-radius: 999px;
  font-size: 0.82rem;
  font-weight: 800;
}

.badge.new {
  background: #e5f0ff;
  color: var(--blue);
}

.badge.progress {
  background: #fff2d7;
  color: var(--amber);
}

.badge.done {
  background: #dbefe3;
  color: var(--green-dark);
}

.row-sub {
  display: block;
  margin-top: 4px;
  color: var(--muted);
  font-size: 0.82rem;
  font-weight: 500;
}

.status-select {
  min-width: 120px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #ffffff;
  color: var(--ink);
  padding: 8px 10px;
}

.admin-summary {
  display: grid;
  gap: 8px;
  margin-top: 18px;
  padding-top: 18px;
  border-top: 1px solid var(--line);
}

.admin-summary strong,
.admin-summary span {
  display: block;
}

.admin-summary span {
  color: var(--muted);
}

.chart-stack {
  display: grid;
  gap: 10px;
  margin-top: 14px;
}

.chart-bar {
  display: flex;
  width: 100%;
  height: 12px;
  overflow: hidden;
  border-radius: 999px;
  background: var(--surface-muted);
}

.chart-segment.new {
  background: #7fb8ff;
}

.chart-segment.progress {
  background: #f7c35a;
}

.chart-segment.done {
  background: #7dd6a3;
}

.chart-legend {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  color: var(--muted);
  font-size: 0.9rem;
}

.legend-dot {
  display: inline-block;
  width: 10px;
  height: 10px;
  border-radius: 999px;
  margin-right: 6px;
}

.legend-dot.new {
  background: #7fb8ff;
}

.legend-dot.progress {
  background: #f7c35a;
}

.legend-dot.done {
  background: #7dd6a3;
}

.request-detail {
  margin-top: 18px;
}

.detail-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(300px, 0.9fr) minmax(260px, 0.75fr);
  gap: 18px;
}

.detail-grid h3 {
  margin: 18px 0 10px;
  font-size: 1rem;
}

.detail-grid h3:first-child {
  margin-top: 0;
}

.detail-list,
.activity-list,
.stack-form {
  display: grid;
  gap: 10px;
}

.detail-item,
.activity-item {
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface-muted);
}

.detail-item span,
.activity-item span {
  display: block;
  color: var(--muted);
  font-size: 0.84rem;
}

.activity-item strong,
.detail-item strong {
  display: block;
  margin-top: 3px;
}

.stack-form textarea {
  width: 100%;
  resize: vertical;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 11px 12px;
}

.compact {
  margin: 0;
}

.secondary-link {
  display: inline-flex;
  align-items: center;
  min-height: 42px;
  margin-top: 12px;
  padding: 0 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  color: var(--green-dark);
  text-decoration: none;
  font-weight: 800;
}

.admin-tabs,
.report-form,
.metric-grid {
  display: flex;
  gap: 10px;
  flex-wrap: wrap;
  margin-bottom: 16px;
}

.operator-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
  margin-bottom: 14px;
}

.attachment-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.admin-filter-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 12px;
  margin-bottom: 16px;
}

.internal-filters {
  grid-template-columns: minmax(0, 1.8fr) minmax(200px, 0.6fr);
}

.pager {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-top: 14px;
  color: var(--muted);
}

.field-inline {
  align-content: end;
}

.field-inline input[type="checkbox"] {
  width: 18px;
  height: 18px;
}

.compact-actions {
  margin-bottom: 0;
}

.action-row {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.row-action {
  min-height: 36px;
  padding: 0 12px;
}

.destructive {
  color: #8f1d1d;
  border-color: #e5b9b9;
  background: #fff7f7;
}

.my-requests-layout {
  display: grid;
  grid-template-columns: minmax(320px, 0.8fr) minmax(0, 1.2fr);
  gap: 18px;
}

.system-panel {
  margin-top: 16px;
}

.report-form {
  align-items: end;
}

.metric-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
}

.report-results,
.report-dashboard,
.chart-grid {
  display: grid;
  gap: 16px;
}

.chart-grid {
  grid-template-columns: repeat(2, minmax(0, 1fr));
}

.chart-card {
  padding: 16px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface-muted);
}

.chart-card h3 {
  margin: 0 0 14px;
  font-size: 1rem;
}

.chart-list {
  display: grid;
  gap: 10px;
}

.chart-row {
  display: grid;
  grid-template-columns: minmax(120px, 0.9fr) minmax(0, 1.6fr) auto;
  gap: 10px;
  align-items: center;
}

.chart-track {
  height: 12px;
  overflow: hidden;
  border-radius: 999px;
  background: #dfe7e2;
}

.chart-fill {
  display: block;
  height: 100%;
  border-radius: 999px;
}

.chart-fill.new {
  background: #7fb8ff;
}

.chart-fill.progress {
  background: #f7c35a;
}

.chart-fill.done {
  background: #7dd6a3;
}

.chart-fill.blue {
  background: #6db2d1;
}

.toast {
  position: fixed;
  right: 24px;
  bottom: 24px;
  max-width: 360px;
  padding: 14px 16px;
  border-radius: 8px;
  color: #ffffff;
  background: var(--green-dark);
  box-shadow: var(--shadow);
  transform: translateY(120px);
  opacity: 0;
  transition: 0.2s ease;
}

.toast.show {
  transform: translateY(0);
  opacity: 1;
}

.modal-backdrop {
  position: fixed;
  inset: 0;
  z-index: 20;
  display: grid;
  place-items: center;
  padding: 20px;
  background: rgba(13, 26, 21, 0.46);
}

.modal-backdrop[hidden] {
  display: none;
}

.modal {
  width: min(760px, 100%);
  max-height: min(780px, 92vh);
  overflow: auto;
  padding: 22px;
  border-radius: 8px;
  background: var(--surface);
  box-shadow: 0 30px 80px rgba(0, 0, 0, 0.22);
}

.modal-header {
  display: flex;
  justify-content: space-between;
  gap: 18px;
  align-items: flex-start;
}

.modal-header h2 {
  margin: 4px 0 0;
}

.stepper {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 8px;
  margin: 20px 0;
}

.stepper span {
  padding: 10px;
  border-radius: 8px;
  background: var(--surface-muted);
  color: var(--muted);
  font-weight: 800;
  text-align: center;
}

.stepper span.active {
  background: #dbefe3;
  color: var(--green-dark);
}

.account-step {
  display: none;
}

.account-step.active {
  display: block;
}

.choice-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}

.choice-card {
  min-height: 150px;
  padding: 18px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface-muted);
  color: var(--ink);
  text-align: left;
}

.choice-card strong,
.choice-card span {
  display: block;
}

.choice-card strong {
  font-size: 1.1rem;
}

.choice-card span {
  margin-top: 8px;
  color: var(--muted);
}

.modal-form {
  display: grid;
  gap: 14px;
}

.unverified-banner {
  display: grid;
  gap: 8px;
  padding: 14px 16px;
  background: #fdf2f2;
  border: 1.5px solid #e5b9b9;
  border-left: 4px solid var(--red);
  border-radius: 8px;
  color: #7a1f1f;
}
.unverified-banner strong {
  font-size: 0.92rem;
  font-weight: 600;
}
.unverified-banner span {
  font-size: 0.85rem;
  line-height: 1.4;
}
.resend-verify-btn {
  margin-top: 2px;
  padding: 7px 14px;
  background: transparent;
  border: 1.5px solid var(--red);
  border-radius: 6px;
  color: var(--red);
  font-size: 0.83rem;
  font-weight: 500;
  cursor: pointer;
  width: fit-content;
  transition: background 0.15s, color 0.15s;
}
.resend-verify-btn:hover {
  background: var(--red);
  color: #fff;
}

.forgot-password-link {
  background: none;
  border: none;
  color: var(--accent);
  font-size: 0.83rem;
  cursor: pointer;
  padding: 0;
  text-align: center;
  text-decoration: underline;
  width: 100%;
}
.forgot-password-link:hover {
  opacity: 0.75;
}

.form-hint {
  font-size: 0.85rem;
  color: var(--text-muted, #666);
  line-height: 1.45;
  margin: 0;
}

/* ── New requests polling banner ─────────────────────────── */
.new-requests-banner {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 16px;
  background: #fffbeb;
  border: 1px solid #f0c040;
  border-radius: 8px;
  margin-bottom: 12px;
  font-size: 0.9rem;
  color: #7a5c00;
}

.new-requests-banner span {
  flex: 1;
  font-weight: 500;
}

.new-requests-banner button {
  padding: 5px 14px;
  border-radius: 6px;
  border: 1px solid #f0c040;
  background: #fff;
  color: #7a5c00;
  font-size: 0.85rem;
  cursor: pointer;
  font-weight: 500;
  white-space: nowrap;
}

.new-requests-banner button:hover {
  background: #fef3c7;
}

.new-requests-banner .dismiss-btn {
  border: none;
  background: none;
  font-size: 1rem;
  color: #b87212;
  padding: 4px 6px;
}

/* ── Stats grid ─────────────────────────────────────────── */
.stats-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px;
  margin-bottom: 14px;
}

.stat-card {
  background: var(--surface-muted);
  border-radius: 8px;
  padding: 12px 10px;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 3px;
  text-align: center;
}

.stat-card--warn {
  background: #fff5f5;
}

.stat-card--warn .stat-value {
  color: var(--red);
}

.stat-value {
  font-size: 1.5rem;
  font-weight: 700;
  line-height: 1;
  color: var(--green-dark);
}

.stat-label {
  font-size: 0.72rem;
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 0.03em;
}

/* ── Password hints ─────────────────────────────────────── */
.password-hints {
  list-style: none;
  margin: 6px 0 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 3px;
}

.hint-item {
  font-size: 0.8rem;
  color: var(--muted);
  padding-left: 16px;
  position: relative;
}

.hint-item::before {
  content: "○";
  position: absolute;
  left: 0;
  font-size: 0.7rem;
}

.hint-item.hint-ok {
  color: var(--green);
}

.hint-item.hint-ok::before {
  content: "✓";
}

.hint-item.hint-err {
  color: var(--red);
}

.hint-item.hint-err::before {
  content: "✗";
}

/* ── Register errors box ───────────────────────────────── */
.register-errors {
  background: #fdf2f2;
  border-left: 4px solid var(--red);
  border-radius: 6px;
  padding: 10px 14px;
  margin-bottom: 12px;
  font-size: 0.88rem;
  color: var(--red);
}

.register-errors ul {
  margin: 4px 0 0;
  padding-left: 18px;
}

.register-errors li {
  margin-bottom: 2px;
}

.success-panel {
  display: grid;
  gap: 12px;
  padding: 18px;
  border-radius: 8px;
  background: var(--surface-muted);
  text-align: center;
}

.success-panel strong {
  font-size: 1.2rem;
}

.success-panel span {
  color: var(--muted);
}

.service-page {
  display: grid;
  gap: 18px;
  margin-top: 18px;
}

.service-page-hero {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 18px;
  align-items: end;
  padding: 26px;
  border-radius: 8px;
  background: linear-gradient(120deg, #17382b, #236b8e);
  color: #ffffff;
}

.service-page-hero h2 {
  margin: 6px 0 8px;
  font-size: clamp(1.8rem, 3vw, 3rem);
}

.service-page-hero p {
  max-width: 760px;
  margin-bottom: 0;
  color: rgba(255, 255, 255, 0.84);
}

.service-page-hero a {
  color: #17382b;
  background: #f5c15d;
  border-radius: 8px;
  padding: 12px 14px;
  text-decoration: none;
  font-weight: 800;
  white-space: nowrap;
}

.service-page-grid,
.procedure-grid,
.mini-card-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}

.service-section {
  margin-top: 0;
}

.info-list {
  display: grid;
  gap: 10px;
  margin-top: 14px;
}

.info-list div,
.mini-card,
.procedure-card {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--surface-muted);
  padding: 14px;
}

.clean-list,
.procedure-card ul {
  color: var(--muted);
  padding-left: 20px;
}

.procedure-card h3 {
  margin: 0 0 10px;
  font-size: 1rem;
}

.mini-card {
  display: grid;
  gap: 8px;
}

.mini-card span {
  color: var(--muted);
}

/* ── Global responsive polish ────────────────────────────────────────────── */

* {
  -webkit-tap-highlight-color: transparent;
}

html {
  scroll-behavior: smooth;
}

.table-wrap {
  overflow-x: auto;
  -webkit-overflow-scrolling: touch;
}

/* ── TABLET  641px – 980px  (icon-only narrow sidebar) ──────────────────── */

@media (max-width: 980px) {
  /* Shrink sidebar column to icon-only width */
  .app-shell {
    grid-template-columns: 64px 1fr;
  }

  .sidebar {
    padding: 16px 8px;
    gap: 16px;
    overflow: hidden;
  }

  /* Keep only the logo mark, center it */
  .brand {
    justify-content: center;
    gap: 0;
  }

  .brand > div:nth-child(2) {
    display: none;
  }

  .brand-mark {
    width: 40px;
    height: 40px;
    font-size: 0.78rem;
    border-radius: 7px;
  }

  /* Nav items: icon-only (text hidden with font-size:0, img unaffected) */
  .nav-item {
    justify-content: center;
    padding: 10px 6px;
    font-size: 0;
    gap: 0;
  }

  .nav-icon {
    width: 22px;
    height: 22px;
    min-width: 22px;
  }

  /* Fallback text badge when no icon image */
  .nav-fallback {
    width: 22px;
    height: 22px;
    min-width: 22px;
    font-size: 0.72rem;
  }

  .help-card {
    display: none;
  }

  .content {
    padding: 20px;
  }

  /* Multi-column layouts → single column */
  .hero-band,
  .two-column,
  .form-layout,
  .announcements-layout,
  .detail-grid,
  .my-requests-layout {
    grid-template-columns: 1fr;
  }

  .admin-layout:not(.locked) {
    grid-template-columns: 1fr;
  }

  .login-panel.active {
    grid-template-columns: 1fr;
  }

  .choice-grid,
  .service-page-hero,
  .service-page-grid,
  .procedure-grid,
  .mini-card-grid,
  .attachment-grid,
  .chart-grid,
  .metric-grid,
  .operator-grid,
  .admin-filter-grid {
    grid-template-columns: 1fr;
  }

  /* Search + status filter: keep side by side */
  .internal-filters {
    grid-template-columns: minmax(0, 1.6fr) minmax(140px, 0.6fr);
  }

  /* Quick/service grids: 2 columns */
  .quick-grid,
  .service-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  /* Status panel: 2 columns */
  .status-panel {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
  }

  .topbar h1 {
    font-size: 1.8rem;
  }
}

/* ── PHONE  ≤ 640px  (fixed bottom nav bar) ─────────────────────────────── */

@media (max-width: 640px) {
  html,
  body {
    overflow-x: hidden;
  }

  /* Content on top, sidebar fixed at bottom */
  .app-shell {
    display: flex;
    flex-direction: column;
    min-height: 100dvh;
    min-height: 100vh;
  }

  /* Sidebar → fixed bottom navigation */
  .sidebar {
    position: fixed;
    inset: auto 0 0;
    height: auto;
    padding: 0;
    padding-bottom: env(safe-area-inset-bottom);
    flex-direction: row;
    align-items: stretch;
    gap: 0;
    overflow: visible;
    border-top: 1px solid rgba(255, 255, 255, 0.13);
    border-bottom: none;
    z-index: 300;
    backdrop-filter: blur(12px);
    background: rgba(23, 56, 43, 0.97);
  }

  .brand,
  .help-card {
    display: none;
  }

  .nav-list {
    display: flex;
    flex-direction: row;
    width: 100%;
    overflow-x: auto;
    overflow-y: visible;
    gap: 0;
    scrollbar-width: none;
    -webkit-overflow-scrolling: touch;
  }

  .nav-list::-webkit-scrollbar {
    display: none;
  }

  /* Icon + tiny label stacked */
  .nav-item {
    flex: 1 0 52px;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    min-height: 58px;
    padding: 6px 4px;
    font-size: 0.6rem;
    gap: 3px;
    text-align: center;
    border-radius: 0;
    white-space: normal;
    line-height: 1.15;
    letter-spacing: -0.01em;
  }

  .nav-item.active {
    background: rgba(255, 255, 255, 0.14);
  }

  .nav-icon,
  .nav-fallback {
    width: 22px;
    height: 22px;
    min-width: 22px;
  }

  /* Content: pad bottom for nav */
  .content {
    padding: 14px 14px calc(66px + env(safe-area-inset-bottom));
    overflow-x: hidden;
  }

  /* Topbar */
  .topbar {
    flex-direction: column;
    align-items: stretch;
    gap: 10px;
    margin-bottom: 14px;
  }

  .topbar h1 {
    font-size: 1.65rem;
    margin-top: 0;
  }

  .topbar-actions {
    flex-wrap: wrap;
    gap: 8px;
  }

  .user-chip {
    flex: 1;
    max-width: none;
    font-size: 0.85rem;
  }

  /* Hero band */
  .hero-band {
    padding: 18px;
  }

  .hero-band h2 {
    font-size: 1.55rem;
    margin: 8px 0 10px;
    line-height: 1.1;
  }

  .hero-band p {
    font-size: 0.92rem;
  }

  .status-panel {
    grid-template-columns: 1fr 1fr;
    gap: 8px;
  }

  .status-panel strong {
    font-size: 1.4rem;
    margin-top: 4px;
  }

  .hero-actions {
    flex-direction: column;
    gap: 8px;
    margin-top: 14px;
  }

  .hero-actions .primary-action,
  .hero-actions .secondary-action {
    width: 100%;
    text-align: center;
  }

  /* Grids: single column */
  .quick-grid,
  .service-grid,
  .form-grid,
  .choice-grid,
  .service-page-grid,
  .procedure-grid,
  .mini-card-grid {
    grid-template-columns: 1fr;
  }

  /* Timeline */
  .timeline {
    grid-template-columns: 1fr;
    gap: 6px;
  }

  .section-header {
    margin: 16px 0 10px;
  }

  .panel {
    padding: 14px;
  }

  .panel-heading {
    flex-wrap: wrap;
    gap: 8px;
  }

  .panel-heading h2 {
    flex: 1;
  }

  .panel-heading select {
    width: 100%;
  }

  .admin-filter-grid.internal-filters {
    grid-template-columns: 1fr;
  }

  /* Admin tabs: horizontal scroll */
  .admin-tabs {
    overflow-x: auto;
    flex-wrap: nowrap;
    gap: 6px;
    padding-bottom: 2px;
    scrollbar-width: none;
    -webkit-overflow-scrolling: touch;
  }

  .admin-tabs::-webkit-scrollbar {
    display: none;
  }

  .admin-tabs button {
    flex-shrink: 0;
    font-size: 0.82rem;
    padding: 0 12px;
    white-space: nowrap;
  }

  .login-form .primary-action,
  .modal-form .primary-action {
    width: 100%;
  }

  .stepper span {
    font-size: 0.78rem;
    padding: 8px 4px;
  }

  .account-band {
    grid-template-columns: 1fr;
  }

  .service-page-hero {
    padding: 18px;
    grid-template-columns: 1fr;
    gap: 12px;
  }

  .service-page-hero a {
    display: block;
    text-align: center;
  }

  /* Modal → bottom sheet */
  .modal-backdrop {
    align-items: flex-end;
    padding: 0;
    background: rgba(13, 26, 21, 0.56);
  }

  .modal {
    width: 100%;
    max-height: 94dvh;
    max-height: 94vh;
    border-radius: 20px 20px 0 0;
    padding: 0 16px calc(16px + env(safe-area-inset-bottom));
  }

  .modal::before {
    content: "";
    display: block;
    width: 40px;
    height: 4px;
    background: var(--line);
    border-radius: 999px;
    margin: 14px auto 18px;
  }

  /* Toast: above bottom nav */
  .toast {
    left: 12px;
    right: 12px;
    bottom: calc(66px + env(safe-area-inset-bottom) + 10px);
    max-width: none;
    text-align: center;
  }

  .new-requests-banner {
    flex-wrap: wrap;
    gap: 8px;
  }

  .stats-grid {
    grid-template-columns: 1fr 1fr;
  }

  .metric-grid {
    grid-template-columns: 1fr;
  }

  .pager {
    flex-direction: column;
    align-items: center;
    gap: 8px;
    font-size: 0.88rem;
  }

  .pager button {
    font-size: 0.82rem;
  }

  .report-form {
    flex-direction: column;
    align-items: stretch;
  }

  .report-form .field {
    width: 100%;
  }

  .detail-grid,
  .my-requests-layout {
    grid-template-columns: 1fr;
  }
}

/* ── VERY SMALL  ≤ 360px ─────────────────────────────────────────────────── */

@media (max-width: 360px) {
  .content {
    padding: 10px 10px calc(60px + env(safe-area-inset-bottom));
  }

  .nav-item {
    font-size: 0.55rem;
    min-height: 54px;
    padding: 5px 2px;
    flex: 1 0 44px;
  }

  .nav-icon,
  .nav-fallback {
    width: 20px;
    height: 20px;
    min-width: 20px;
  }

  .hero-band h2 {
    font-size: 1.35rem;
  }

  .topbar h1 {
    font-size: 1.4rem;
  }

  .panel {
    padding: 12px;
  }

  .status-panel strong {
    font-size: 1.2rem;
  }
}